PROMINENCE CG1 ColorEdge

Devices with an integrated calibration sensor are able to perform calibration without the help of the user. The computer does not even need to be switched on. When programmed once, the calibration will start at night, during the lunch break, or at other, definable times. It is easy to program using the ColorNavigator or the on-screen menu.

All about monitor calibration

Typical 1D look-up tables (LUTs) have separate tables for red, green and blue. Depending on the model, EIZO links the color allocation to a single, three-dimensional look-up table (3D LUT) to ensure particularly accurate color control and in doing so, allows for the exact addition of primary colors to any chosen color tone – vital technology for the ideal gray scale and ultra-precise color rendering.

When you enable High Dynamic Range (HDR) in OS Display settings to use with ColorEdge selected SDR color mode, the color appears washed out.
 
When you disable High Dynamic Range (HDR) in OS Display settings to use with ColorEdge selected HDR color mode, the color appears extremely overexposed / bright.
 
Please first select the dynamic range in the OS display settings according to the selected color mode of the monitor and then change the color mode of the monitor according to the setting in the operating system.

Windows:
Settings -> System -> Display -> HDR -> "Use HDR" turn off

macOS: Apple -> System Preferences -> Displays -> "High contrast image": Off/On

Please note that macOS only uses its own DisplayP3 color profile for the high contrast setting. Setting the monitor-specific color profile (PQ/HLG) leads to incorrect results.

Screenshot Mac settings (german)

Color Mode (Monitor): HDR / HDR setting (OS): On
Color Mode (Monitor): HDR / HDR setting (OS): Off
Color Mode (Monitor): SDR / HDR setting (OS): On
Color Mode (Monitor): SDR / HDR setting (OS): Off

To keep your monitor looking like new at all times and to prolong the service life of your device, we recommend cleaning it regularly. Clean the casing and LCD surface as described below:

IMPORTANT: Never use thinner, benzene, alcohol (ethanol, methanol or isopropyl alcohol), scouring agents or other strong solvents as these may damage the casing and the LCD display.

Casing
Remove marks by wiping the casing with a soft cloth, which you have previously moistened with a mild cleaning agent. Never spray wax or cleaning agents directly on to the casing. (The manual contains exact details.)

LCD display
Where necessary, the monitor surface may be cleaned using a soft cloth (for example a cotton cloth or glasses cloth). Stubborn marks can generally be removed by wetting the cloth with a bit of water to increase the cleaning strength.

During the calibration by the user, the desired white point and gamma curve are transferred to the gray scale through a combination of measurements and calculations. This process is typical at EIZO as it saves time and is more precise than the measurements of several tone values with conventional manual measuring devices, which are prone to errors. The accuracy of the factory calibration with sensitive laboratory measuring equipment serves as a secure foundation in this regard.

All about monitor calibration

Homogeneous luminance distribution and good color purity are key to achieving very accurate image rendering. The Digital Uniformity Equalizer (DUE) circuit takes care of this. It automatically corrects non-uniformities in terms of luminance and chrominance for all tone values across the entire image area – pixel by pixel.

EIZO monitors support DisplayPort Alternate Mode with their USB-C interface. This means they can correctly display image signals from Thunderbolt 3 or Thunderbolt 4 ports via USB-C connection. The USB-C signal cable supplied by EIZO with the monitor has the optimal suitability.

Alternatively, monitors with a DisplayPort socket can be connected using a suitable cable. The CP200 signal cable (USB-C (TB3/TB4) to DisplayPort) provided by EIZO is the most suitable.

A connection from Thunderbolt 3 or Thunderbolt 4 ports to the HDMI interface of the monitor can work with suitable active adapters/cables. However, we recommend using the USB-C or DisplayPort interface of the monitor.

Read the detailed answer here.

The EIZO software does not run or runs slower on Windows 11 when Smart App Control is enabled. To solve the problem, please disable Smart App Control in Windows 11.

1. Enter "Smart App Control" in the search in the taskbar.
2. Select the Smart App Control system settings.
3. Change the setting to Off.

Often, people forget to establish the USB connection between the monitor and the PC/Mac. ColorNavigator uses the USB cable to calibrate the monitor. Please check that the USB cable is inserted correctly and is also functioning properly.

To achieve optimal results, it is advisable to familiarize yourself with the colour management topic.

No, you do not need a driver. The monitors are identified via the signaling line and then installed as a standard or plug & play monitor.

Digital signal encryption system as copy protection for digital contents, for example for videos, music, etc. The transmission of digital contents is protected as the contents are encrypted on the transmitter's side, sent via a DVI output and once again decrypted on the recipient's side. Digital contents may not be reproduced if both the transmitter and recipient device do not support HDCP.

No special compatibility is required between EIZO monitors and Windows 11. If supported by the graphics card or chip and its driver, all monitors and their resolutions will be correctly recognised and applied.
EIZO software will support Windows 11 in the future as follows:

Windows 11 support
Please refer to the footnote below the table.

Screens have millions of pixels, which each have a surface area of less than a hundredth of a square millimeter. These elements may have defects, which are expressed by them being constantly lit or unlit. Visibility is fundamentally dependent on the surrounding area. For example, lit elements are almost invisible in a bright environment. Each LCD screen is unique in terms of pixel errors.
To give you a clear statement about what frequency of pixel errors EIZO deems tolerable, EIZO screen models are tested according to internationally recognized standards. On average the actual levels are in fact far below the tolerances across all of the devices. LCD modules that do not meet these requirements are not used at EIZO.  Depending on the model, EIZO monitors have a zero pixel error guarantee for completely illuminated sub-pixels (partial pixels ISO 9241-307). Valid: six months from the purchase date.

Repairs and on-site exchanges are carried out via our service partner:

UNISERV GmbH
Rudolf-Diesel-Straße 28
24558 Henstedt-Ulzburg
Germany

Warranty and Repair
Office hours are Monday-Friday from 08:00 a.m. to 04:30 p.m.
For repairs outside the warranty, you will receive a cost estimate without delay.

Since the German Electrical and Electronic Equipment Act (ElektroG) entered into force on March 24, 2006, old electrical equipment can no longer be disposed of with the normal waste. It must be disposed of in an environmentally friendly manner and recycled. This also applies to old EIZO devices.

If you are a private end consumer, you should simply take your old monitor to a local collection center. You will not be charged for this. You can find out where your nearest collection center is from your local authority.

If you are a business customer, simply contact us.

ICC profiles can be found in the download area on our international EIZO website.

Click here

Please contact our service partner:

UNISERV GmbH
Rudolf-Diesel-Straße 28
24558 Henstedt-Ulzburg, Germany

Free service contact form:
Warranty and Repair
Office hours are Monday-Friday from 08:00 a.m. to 04:30 p.m.

The letters behind the numbers have the following meanings:

• BK: Black casing
• GY: Gray casing
• WS: White/silver casing
• WT: White

EIZO monitors generally have two or more signal inputs. You can easily switch between two or more computers by pressing a button on the front of the monitor. For devices with KVM switch functionality, the USB hub also switches to the respective computer at the same time.

This may be a problem with the graphics card driver. Please install the latest driver for your graphics card and restart the PC with the monitor.
Older graphics cards may not be able to display this resolution. In this case, you will require a new graphics card with the matching output.

Firstly, please check the resolution of the LCD screen. Check the recommended resolution stated for the respective LCD screen. If you have set a lower resolution than recommended, this may result in blurring.

The LCD display is comprised of a fixed number of image elements (pixels), which light up to display the contents of the screen. The image is comprised of horizontal and vertical pixels. LCDs achieve the best image quality if all pixels can be allocated data, i.e. if the resolution configured on the computer corresponds to that of the LCD display.

The color temperature is a benchmark for measuring the white tone and is stated in Kelvin. At high temperatures, the white tone appears slightly blue, while it has a more red tone at low temperatures.
5000 K: Often used in the printing industry.
6500 K: Suitable for displaying photos and video images.

The color tone rendering is relative to the change of the input signal level. This relationship is generally known as the gamma characteristic. In image reproduction, low gamma values result in white images and high gamma values result in high-contrast images.

International standard for an RGB color space. A color space has been defined, which most devices can comply with, to enable color matching between various applications and devices, such as monitors, scanners, and digital cameras. sRGB images, which are detected or issued on "sRBG devices" are limited to the full sRBG color range and no colors outside the sRBG color space. Color allocation, white point, and gamma are permanently defined.

In connection with a USB-compatible computer, the monitor acts as a hub, to which other USB-compatible peripherals can be connected.

The viewing angle relates to the angle, beneath which the contrast is better than 10:1. These are normally values of 160° to 178°. These values do not provide any information about what enormous differences in contrast may result within the viewing angle. The contrasts should not change significantly for users with a perpendicular view and a slightly side-on view. It must not make a difference whether the viewer is looking at the middle of the image or the edge of the image. How much the contrast stability varies with different LCD technologies is best checked using a measurement diagram or by a direct visual comparison. The more stable the contrast in the user's viewing frustum, the better the image rendering.

This is where the signal values are allocated to the color tone values for the output in the monitor. EIZO monitors are 24, 16, 14, or 10 bit instead of the conventional 8 bit look-up table (LUT) for precise color control. Precision work, performed by a high-performance chip developed in-house at EIZO.

Balanced brightness is crucial for brilliant color reproduction. Traditional LCD monitors need one to two hours to even out their brightness. However, even then, they are still sensitive to temperature deviations. Patented electronics regulate the backlight, depending on the model. They ensure constant brightness, regardless of the operating times and temperature.

This is a digital signal interface for images and sound signals for computer monitors with a high transmission bandwidth and a compact plug design.

Contrast is the ratio of white to black and for monitors is normally stated as a dark room contrast from a controlled laboratory environment. Typical contrasts on printed paper are 6:1 for newspapers, 31:1 for laser printers, 49:1 for photo paper. For example, dark room contrasts cannot be achieved in the office because an extremely deep black cannot be achieved in normal ambient light – even with the screen turned off.